1. How we collect and use your information
We [Shandong Lanchuan Steel Co., Ltd.] are committed to protecting your privacy. When you visit, inquire or use the services of this website, we may collect the following information:

Basic information: your name, company name, position, email, phone number, country/region and other contact information.

Business needs: product specifications, order details, logistics address, payment information submitted by you (Note: payment is processed by a third-party security platform, and we will not store bank card information).

Technical data: IP address, device type, browser information, cookies and website browsing history (used to optimize user experience and website performance).

Other information: needs or feedback you actively provide through email, online forms or chat tools.

Purpose of use:

Processing inquiries, orders and logistics arrangements

Providing product technical support and after-sales service

Sending business-related notifications (such as order status, policy updates)

Analyzing market trends to improve products and services (anonymizing data)

2. Data sharing and disclosure
We only share necessary information with third parties in the following circumstances:

Business partners: logistics companies, customs brokers, payment platforms, etc., to ensure order delivery and compliance with customs clearance.

Legal requirements: Disclosure of information at the request of government departments and judicial authorities, or to protect our legitimate rights and interests (such as preventing fraud).

Technical service providers: website hosting, data analysis service providers (such as Google Analytics), and ensure that they comply with the same privacy protection obligations.

We will not sell or rent your personal information to third-party marketing agencies.

3. Your data rights
You have the right to contact us at [specified email] to exercise the following rights:

Query, download or correct your personal information

Request deletion of account or historical data (Note: transaction records required by law must be retained)

Withdraw consent for specific data processing (may affect some service functions)

Obtain a copy of data or explain how data is processed

4. Data security measures
Use SSL encryption transmission technology to protect data transmission

Deploy firewalls, access control and regular security audits

Employees receive data protection training and sign confidentiality agreements

Establish a data breach emergency response mechanism (notify affected users within 72 hours)

5. Cookies and tracking technology
We use functional cookies (to save language preferences, login status) and statistical cookies (to analyze traffic sources).

You can reject cookies through browser settings, but some functions may not be available.

We may use tools such as Google Analytics and Facebook Pixel. You can refer to their official policies to manage preferences.

6. Privacy of minors
The services of this website are not intended for users under the age of 16. If we find that a minor has submitted information, we will actively delete the relevant data.

7. International Data Transfer
Due to cross-border business needs, your information may be transferred to our overseas servers (such as AWS, Alibaba Cloud). We will ensure that it complies with standards such as the EU GDPR and constrain the recipient's responsibilities through agreements.